Ozow (Pty) Ltd (Company Reg. Number: 2013/214663/07) (“Ozow”) provides an instant Electronic Funds Transfer (“EFT”) payment system (the “Payment System”) to consumers and businesses to perform simple, fast and secure transactions. The Payment System enables easy payment integration with existing merchant solutions, while providing the flexibility of performing secure digital payments in the continuously evolving mobile environment.
Ozow is registered as a Systems Operator and a Third Party Payment Provider with the Payment Association of South Africa. While the official website operated by Ozow is https://Ozow.com/ (the “Website”), the Payment System is integrated on the various sites operated by our merchants (the “Merchant Websites”). We will update this policy with any updates to our security protocol and processing methods. If we do, we will notify you next time to visit this site, and we also encourage you to check this page regularly.
You should not be using our Payment System if:
|Reason we process your information||Legal basis for processing your information|
|To provide you with the full scope of our Payment System and appropriately automate your payment.||Fulfill contractual obligations and pursue legitimate interests|
|For internal troubleshooting, data analysis, testing, research, and statistical purposes.||Fulfill contractual obligations and comply with laws|
|To ensure that content is presented in the most effective manner for you and for your device.||Fulfill contractual obligations.|
|To carry out risk analysis, fraud prevention and risk management.||Comply with laws and pursue legitimate interests.|
|To improve our Payment System and for general business development purposes.||Pursue legitimate interests.|
|To comply with applicable laws, such as anti-money laundering and regulatory requirements.||Comply with laws.|
Depending on the data that we process in the particular case, we rely on different legal grounds, the primary ones are that we have legal obligations and that we have a legitimate interest of processing your data
Credit bureaus and similar providers:
Our personal data may be shared with credit bureaus, providers of identity lookups and fraud prevention agencies to comply with our regulatory obligations and to protect you and other customers from fraud.
Your information may be shared with companies within the Ozow group.
Ozow may disclose necessary information to authorities, such as regulatory bodies, if we are required by law or you agreed to it (for instance, for anti-money laundry or counter-terrorism)
Ozow may transfer any personal information we hold about you to any entity involved in a re-organisation of Ozow (where such reorganisation may be by way of a merger, sale, dissolution, disposal of all or part of our assets or similar event).
We strive to process your data within South Africa. The data may however in certain situations be transferred to, and processed in, a destination outside of South Africa by an Ozow group company, partner, supplier or subcontractor. Ozow will ensure all reasonable contractual, legal, technical, and organisational measures are taken to adequately secure your personal information.
We are committed to implementing leading data security safeguards.We have specialised security teams who constantly review and improve our measures to protect your personal information from unauthorised access, accidental loss, disclosure or destruction, and ensure that your personal information is only utilised and stored by us solely in an authorised manner.
Ozow has taken due cognisance of the Payment Card Industry Data Security Standard (PCI DSS), this being a set of security standards designed to ensure that all companies that accept, process, store or transmit credit card information maintain a secure environment. Given that Ozow does not effect credit card payments, PCI DSS certification is not strictly required. However, Ozow has taken an extremely cautious approach to security by being PCI DSS Level 1 compliant, ensuring that it maintains the same security features as industry players that actually effect credit card payments.
Ozow has an EV SSL Certificate issued by Thawte under which traffic is encrypted between users and servers so as protect against interception of your sensitive data.
In addition, the internet banking second factor authentication still applies to you when making a payment using the Payment System, further preventing any fraudulent interception when payment is being made.
Your legal rights pertaining to your personal information will always be respected by us. In the event that you would like – (i) access to your personal information; (ii) to correct or amend your personal information; (iii) to request the deletion of your personal information; (iv) to object to the processing of your personal information; or (v) to have your personal information deleted, you may contact us using one of the following methods:
Anyone that buys from any of the online stores that use Ozow as payment option.
Written request: 30 Melrose Boulevard, Mezzanine Level, Off MO213, Melrose Arch, Melrose North, Johannesburg, Gauteng, South Africa, 2196.
Telephone request: 011 054 4744
Upon the provision by you of adequate documentation that we deem sufficient to support your identity, we will inform you of the changes that we are legally capable of making to your personal information, as permitted by applicable legal and ethical reporting standards imposed on us.
Our Website as well as Merchant Websites may contain hyperlinks to websites that are not operated by us. These hyperlinks are provided for your reference and convenience only and do not imply that we endorse these websites, nor can we confirm the adequacy of the privacy policies of the third parties that operate such websites.
Ensure that you have gained the necessary comfort regarding the legality of such websites, together with their privacy policies prior to your use of such websites.